Frequently asked questions

We offer a variety of products through major online ‘maker’ sites such as Etsy and Tindie, as well as eBay. Most products can also be bought directly from this site with PayPal checkout. If you’d like to order directly and bypass the middleman, please contact us.

All products we sell are handmade and tested prior to shipping, but sometimes things happen. ArcaneByte offers a 30-day return window, no questions asked. All we ask is that you pay return shipping and return the item in ’like’ condition. We reserve the right to refuse returns if the item is damaged in any way. Please contact us for an RMA.

ArcaneByte provides a 30-day warranty on most items we sell. If you’re having issues with your item, please contact us.

Please allow up to two days for your order to ship. A tracking number will be provided via email once your order has shipped.