Frequently Asked Questions

  • How do I purchase items from ArcaneByte?

    We offer a variety of products through major online ‘maker’ sites such as Etsy and Tindie, as well as eBay. If you’d like to order directly from ArcaneByte and bypass the middleman, please contact us.

  • How do I return my product?

    All products we sell are handmade and tested prior to shipping, but sometimes things happen. ArcaneByte offers a 30-day return window, no questions asked. All we ask is that you pay return shipping and return in the item in ‘like’ condition. We reserve the right to refuse returns if the item is damaged in any way. Please contact us for an RMA.

  • How do I replace my item under warranty?

    ArcaneByte provides a 30-day warranty on most items we sell. If you’re having issues with your item, please contact us.